dhoni bet Privacy Policy

Information We Collect

dhoni bet collects personal data from players and site visitors through several channels — directly when you register, deposit, or contact us; automatically when you use the platform; and from third parties such as payment providers and identity verification services. Below is a detailed account of the categories of data we collect and the specific purposes for which each category is collected.

dhoni bet does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal data, that data will be deleted promptly and the associated account will be closed. If you believe a minor has submitted data to dhoni bet, please contact us immediately at [email protected].

Providing certain categories of data — particularly registration data and identity verification documents — is a mandatory condition of holding and using a dhoni bet account. Where data provision is optional, this will be made clear at the point of collection. Refusing to provide mandatory data may mean that certain services cannot be made available to you.

How We Use Your Data

dhoni bet processes personal data only for clearly defined, legitimate purposes and only to the extent necessary for those purposes. We do not process personal data in ways that are incompatible with the original purposes for which the data was collected. The following sets out the primary purposes for which dhoni bet processes personal data and the legal basis for each category of processing.

• Account Creation and Management: We use your registration data to create and maintain your dhoni bet account, verify your identity, and enable you to log in and access services. This processing is necessary to fulfil the contractual relationship between you and dhoni bet.
• Payment Processing: Financial data is used to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and linked bank accounts. We retain transaction records for accounting, fraud prevention, and regulatory compliance purposes.
• KYC and Age Verification: Identity documents are processed solely to verify that you are who you say you are and that you are aged 18 or above. This processing is a legal obligation and a condition of responsible gaming compliance.
• Customer Support: Communications data is used to respond to your support queries, resolve disputes, and improve the quality of our customer service. Support records may be retained for quality assurance and staff training purposes.
• Platform Improvement and Analytics: Technical and usage data is processed in aggregate and anonymised form to understand how players use the dhoni bet platform, identify technical issues, and develop new features and game offerings.
• Fraud Detection and Security: We process technical data including IP addresses and device fingerprints to detect and prevent fraudulent activity, multi-accounting, bonus abuse, and unauthorised account access. This processing is in our legitimate interest and in the interest of the broader player community.
• Responsible Gaming Monitoring: Usage data such as session frequency, bet amounts, and deposit patterns may be analysed to identify potential indicators of problem gambling behaviour, enabling us to offer timely responsible gaming interventions in accordance with our Responsible Gaming Policy.
• Marketing and Promotions: Where you have opted in to marketing communications, we may use your contact details and game preferences to send you personalised promotional offers, bonus notifications, and platform updates. You may withdraw your marketing consent at any time by updating your account preferences or contacting [email protected].
• Legal and Regulatory Compliance: We process personal data as required to comply with anti-money laundering obligations, counter-terrorism financing regulations, and any lawful request from relevant authorities.

dhoni bet does not use automated decision-making processes — including profiling — that produce legal or similarly significant effects on players, without providing an opportunity for human review. Where automated tools are used to flag accounts for review (for example, fraud detection algorithms), a human compliance officer reviews the case before any account action is taken.

Sharing and Disclosure

dhoni bet may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and partner banks receive the financial information necessary to process your deposit and withdrawal transactions. Each payment provider operates under its own privacy policy, which we encourage you to review.
• Identity Verification Partners: Third-party KYC and age verification service providers may receive copies of identity documents submitted by players for the sole purpose of verifying identity and age. These providers are contractually prohibited from using your data for any other purpose.
• Game Technology Providers: Game studios and software providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive limited technical session data necessary to operate and maintain the game environments hosted within the dhoni bet platform.
• Platform Analytics and Security Providers: Technology partners who help dhoni bet detect fraud, analyse platform performance, and ensure uptime may process anonymised or pseudonymised technical data.
• Legal and Regulatory Authorities: Where required by applicable law or by a valid request from a competent authority, dhoni bet may disclose personal data without prior notice to you. We will, where legally permitted, notify you of such a disclosure.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of dhoni bet's assets, personal data held by dhoni bet may be transferred to the acquiring entity. You will be notified of any such transfer and of any resulting change to this Privacy Policy.

All third parties with whom dhoni bet shares personal data are required to implement appropriate technical and organisational security measures and are prohibited from using the shared data for any purpose beyond that for which it was disclosed. dhoni bet remains accountable for the handling of your personal data by its authorised third-party processors.

Cookies and Tracking Technologies

dhoni bet uses cookies and similar tracking technologies — including local storage objects and session tokens — to operate the platform reliably, remember your preferences, and collect analytical data that helps us improve our services. A cookie is a small text file placed on your device by a website when you visit it. Cookies cannot execute code and cannot be used to deliver malware.

The following categories of cookies are used on the dhoni bet platform:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as account login, session maintenance, security token validation, and game loading. Strictly necessary cookies cannot be disabled without breaking platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and notification preferences — so that you do not need to re-enter them on each visit.
• Analytical Cookies: These cookies collect anonymised information about how players navigate the dhoni bet platform, which pages are visited most frequently, and where technical errors occur. This data is used internally to improve the platform and does not identify individual players.
• Security and Fraud Prevention Cookies: These cookies help dhoni bet detect and prevent fraudulent access, bot activity, and multi-accounting by tracking device fingerprints and session patterns. They are a critical component of our platform security infrastructure.

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, restrict cookies to specific sites, or receive a notification each time a new cookie is set. Please note that disabling strictly necessary cookies will prevent you from logging in to your dhoni bet account and using the platform. Disabling functional cookies may result in a reduced experience where your preferences are not saved between sessions.

dhoni bet does not use third-party advertising or retargeting cookies. We do not participate in cross-site behavioural advertising networks. The analytical technologies we deploy are operated by dhoni bet or by trusted analytics partners under strict data processing agreements.

Data Security Measures

dhoni bet takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or destruction. While no internet-based service can guarantee absolute security, dhoni bet maintains industry-standard security practices at all times.

• Encryption in Transit: All data transmitted between your browser or device and the dhoni bet servers is encrypted using 256-bit SSL/TLS protocols. Any unencrypted connection to dhoni-bet.com is automatically redirected to a secure HTTPS connection.
• Encryption at Rest: Sensitive personal data stored on dhoni bet servers — including identity documents, financial records, and password hashes — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to systems that store or process personal data is restricted to authorised dhoni bet personnel only. Access is managed via role-based permissions, multi-factor authentication, and comprehensive audit logging.
• Regular Security Assessments: dhoni bet conducts periodic internal security reviews and works with independent security professionals to identify and remediate vulnerabilities in the platform and its supporting infrastructure.
• Incident Response: dhoni bet maintains a documented data breach response procedure. In the event of a data breach that poses a risk to affected individuals, dhoni bet will notify affected players and relevant authorities without undue delay and in accordance with applicable legal obligations.
• Employee Training: All dhoni bet employees who handle personal data receive regular training on data protection obligations, secure data handling practices, and the requirements of this Privacy Policy.

Data Retention Policy

dhoni bet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures.

The following general retention periods apply to the main categories of personal data held by dhoni bet. These periods may be extended where required by law or where dhoni bet has a legitimate ongoing need to retain the data (for example, in connection with an active dispute or regulatory investigation):

• Account Registration Data: Retained for the duration of your active account plus a period of five years following permanent account closure, to meet anti-money laundering record-keeping requirements.
• Identity Verification Documents: Retained for five years following the completion of the KYC process, or for five years following account closure, whichever is later, in accordance with financial compliance best practices.
• Financial Transaction Records: Retained for seven years following each transaction to satisfy accounting and AML compliance obligations.
• Customer Support Communications: Retained for three years from the date of the last communication, to support quality assurance, dispute resolution, and regulatory review.
• Technical and Usage Data: Anonymised and aggregated after 12 months; raw technical logs are deleted after 90 days unless required for an active security investigation.
• Marketing Preferences: Retained for the duration of your account. If you withdraw marketing consent, your opt-out status is recorded and retained indefinitely to ensure we do not inadvertently re-contact you.

Upon expiry of the applicable retention period, dhoni bet will take reasonable steps to ensure that personal data is deleted, destroyed, or anonymised. Players may request early deletion of their personal data by contacting [email protected]. Please note that early deletion requests may not be fulfilled where retention is required by law or where deletion would impair dhoni bet's ability to defend against legal claims.

Your Privacy Rights

As a player on the dhoni bet platform, you have a number of rights with respect to the personal data we hold about you. dhoni bet is committed to upholding these rights and will respond to all valid requests promptly and without undue delay. To exercise any of the rights described below, please contact the dhoni bet support team at [email protected] with the subject line "Privacy Rights Request".

• Right of Access: You have the right to request a copy of the personal data that dhoni bet holds about you, together with information about how and why it is being processed.
• Right to Rectification: If any personal data held by dhoni bet is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update many of your account details directly via your account settings page.
• Right to Erasure: You may request that dhoni bet delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other legal basis for processing exists, or where the data has been processed unlawfully. Erasure requests are subject to dhoni bet's legal retention obligations.
• Right to Restriction of Processing: You may request that dhoni bet restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where processing is based on your consent or on a contract with you, you have the right to receive a copy of the personal data you have provided to dhoni bet in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where dhoni bet relies on legitimate interests as the legal basis for processing. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where dhoni bet processes your personal data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

dhoni bet will respond to all privacy rights requests within a reasonable timeframe, and in any event within 30 days of receipt of a valid request. Where a request is particularly complex or where a large volume of requests has been received, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. dhoni bet does not charge a fee for handling privacy rights requests except where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

If you are not satisfied with dhoni bet's response to a privacy concern, you have the right to seek independent legal advice or to escalate the matter through applicable legal channels available to you in Bangladesh.

Changes to This Policy

dhoni bet reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, new features or services introduced on the platform, changes in data processing practices, or improvements to the clarity of the policy language. The effective date at the top of this document will always reflect the date on which the most current version of the policy came into force.

Where changes to this Privacy Policy are material — for example, where we introduce a new purpose for processing personal data or change the categories of third parties with whom we share data — dhoni bet will notify registered players via email to the address registered on their account and by posting a prominent notice on the dhoni bet homepage. Minor clarifications and editorial amendments that do not affect the substance of your rights or our data processing practices will be published on this page without individual notification.

Your continued use of the dhoni bet platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with the changes made to this Privacy Policy, you should cease using the dhoni bet platform and may request closure of your account by contacting [email protected].

This Privacy Policy was last reviewed and approved on 1 January 2026. dhoni bet thanks you for taking the time to read this policy and for trusting us with your personal data. Protecting that trust is a responsibility we take seriously every day.